Support
Need help, found a bug, or have an idea for SnapDish? We'd love to hear from you.
Contact us
Email businesscodepulse@gmail.com for account issues, bug reports, feature requests, or anything else. We typically reply within a couple of days.
Account & data
How do I delete my account?
Open the app, go to Profile → your account settings, and choose delete account. This permanently removes your personal data within 30 days. You can also email us to request deletion.
How do I leave or delete a household?
Go to Profile → Manage household to leave a household you've joined, or remove members if you're the household creator.
Subscriptions & billing
How do I cancel or manage my subscription?
Subscriptions are billed through the Apple App Store or Google Play Store, so manage or cancel them from your device's subscription settings — we can't change billing directly from our side.
I was charged but don't have access — what do I do?
Email us at businesscodepulse@gmail.comwith your purchase receipt and we'll help sort it out.
Streaks & badges
How do streaks work?
Scanning your fridge or logging a cooked meal counts as a day of activity. Do that on consecutive days and your streak goes up; miss a day and it resets. We may send a reminder if your streak is about to end.
How do I earn badges?
Badges unlock automatically at streak and activity milestones (like a 7-day streak, or your 10th active day) — no need to claim them. Check Profile to see which ones you've earned.
Recipes & scanning
The AI didn't recognise an ingredient — what should I do?
You can always edit the ingredient list before generating recipes, so a missed item never blocks you from cooking. If it happens a lot, let us know what ingredient and we'll take a look.
Can I trust the recipes for my allergies?
Recipes are AI-generated and provided for informational purposes only — always double-check ingredients yourself, especially for allergies or strict dietary needs. See our Terms of Service for details.